Privacy Policy

Effective date: 03-June-2026

Updated on: 08-June-2026

This Privacy Policy explains the policies of https://symbiovault.com/ on the collection, use, disclosure and protection of personal data we collect when you access https://symbiovault.com/ (the "Website"). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

By accessing or using our website, you acknowledge that your information may be collected, used, and processed as described in this Privacy Policy.

Certain data processing activities, including the use of non-essential cookies and similar technologies, are subject to your consent where required by law. You can review and manage your preferences at any time through our cookie consent settings. Choosing not to consent to non-essential cookies will not affect your ability to access and use the website.

What information do we collect, for what purposes, and on what legal basis.

The definitions of legal basis used below are understood as follows:

Legitimate Interest: processing necessary for the legitimate interests pursued by the Company or a third party, provided that such interests are not overridden by your interests, fundamental rights, and freedoms.

Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before entering such a contract.

Legal Obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligations that we are subject to.

Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.

Usage Data

What We Collect: Information about how visitors interact with our website, including pages visited, time spent on pages, click paths, browser and device information, approximate location data, and other website usage metrics collected through analytics tools such as Google Analytics and Microsoft Clarity.

Purpose: To analyze website usage, improve website performance, understand user behavior, and enhance the overall user experience.

Retention Period:

• Google Analytics 4 event data: up to 2 months, in accordance with our configured Google Analytics retention settings.
• Google Analytics 4 user-level data: up to 14 months, in accordance with our configured Google Analytics retention settings.
• Microsoft Clarity data: retained for up to 13 months from the date of collection.

Legal Basis: Consent, where required by applicable law.

How do we obtain your Personal Data.

We collect information you provide directly to us when you:

• Access or use our website
• Contact us through forms available on the website
• Subscribe to newsletters or updates
• Request information about our products or services

Requirements to Provide Personal Data

At present, providing personal data is generally voluntary. However, certain information may be required if you choose to contact us, subscribe to communications, or request information about our services.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure the proper functioning of the website, analyze website traffic, and improve the user experience.

We use the following categories of cookies:

Strictly Necessary Cookies

These cookies are required for the operation, security, and functionality of the website and cannot be disabled through our cookie preference settings.

Analytics Cookies

With your consent, we use analytics technologies such as Google Analytics 4 and Microsoft Clarity to collect information about how visitors interact with our website. This information may include pages visited, time spent on pages, click paths, browser and device information, and other usage statistics. We use this information to understand website performance and improve the user experience.

You can accept, reject, or modify your preferences for non-essential cookies at any time through our cookie consent tool. Withdrawing your consent will not affect the lawfulness of processing carried out before the withdrawal.

For more information about how Google Analytics and Microsoft Clarity process data, please refer to their respective privacy policies.

For more information about how these third-party providers process personal data, please refer to their privacy policies:

• Google Analytics: https://policies.google.com/privacy
• Microsoft Clarity (Microsoft Privacy Statement): https://www.microsoft.com/en-us/privacy/privacystatement

How do we share your information.

SymBioVault GmbH may disclose your personal data to the recipients of the following categories:

With your consent. SymBioVault GmbH will share your information for any purpose with your explicit consent.

We may use third-party service providers located outside the EEA, including analytics providers. Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws.

Data Subject Rights.

You have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): Under certain conditions, you may request the deletion of your personal data.
• Right to Restrict Processing: You can request the limitation of processing of your personal data under specific circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller
• Right to Object: In some cases, you may object to the processing of your personal data.
• Right to be Informed: You have the right to be provided with clear, transparent and easily understandable information about how we process your personal data.

To exercise any of the rights described above, please contact us at info@symbiovault.com. We will respond to your request in accordance with applicable data protection laws.

Withdrawal of Consent

Where we rely on your consent for the use of non-essential cookies and similar technologies, you have the right to withdraw that consent at any time. You may update or withdraw your consent preferences through the cookie consent tool available on this website.

Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. It also does not affect the use of cookies or data processing activities that are strictly necessary for the operation, security, and functionality of the website.

Right to Lodge a Complaint with a Supervisory Authority

If you believe that your personal data has been processed in violation of applicable data protection laws, you have the right to lodge a complaint with the competent data protection authority in your country of residence, place of work, or place of the alleged infringement.

Security

Please note that, although no system of technology is completely secure, we have to implement appropriate security measures in order to minimize the risks of unauthorized access to or improper use of your personal information.

We and our third-party service providers that may be engaged in the processing of personal data on our behalf (for the purposes indicated above) are contractually obligated to respect the confidentiality of the personal data.

We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical, and administrative security measures, including by limiting access to your information to employees with a need to know such information.

Changes to this policy

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon their publication on our Website.

Please review this Privacy Policy from time to time to stay updated regarding any changes.

Contact Us

For any questions, please contact us through the following methods:

Name: SymBioVault GmbH

Email: info@symbiovault.com

Website: https://symbiovault.com/